Refund & Cancellation Policy

Last updated: August 9, 2026

This Refund & Cancellation Policy applies to all digital products and subscriptions sold by ANMP Commerce LLC ("we", "us", or "our"). Because our products are delivered digitally, please read this policy carefully before purchasing.

1. Subscriptions

You can cancel a subscription at any time from your account settings or by contacting support@nopla.app.
When you cancel, your subscription remains active until the end of the current billing period, after which it will not renew and you will not be charged again.
We do not automatically provide prorated refunds for the unused portion of a billing period, except as required by law or as described below.

2. 14-Day Money-Back Guarantee

For first-time purchases of a subscription plan, if you are not satisfied you may request a full refund within 14 days of your initial payment. Contact us at support@nopla.app with your account email and we will process the refund to your original payment method.

3. One-Time Digital Purchases

Products sold as one-time digital purchases (such as digital guides or lifetime licenses) may be refunded within 14 days of purchase, provided the request is made in good faith. Once a substantial portion of the content has been consumed or downloaded, we may decline a refund at our discretion.

4. How to Request a Refund

Email support@nopla.app from the address associated with your purchase, and include the product name and, if available, the order or receipt number. We aim to respond within one business day and to process approved refunds within 5–10 business days. Refunds are issued to the original payment method.

5. Exceptions

Renewal charges after the initial term are generally non-refundable; please cancel before your renewal date to avoid being charged.
Custom or quote-based services are governed by the specific agreement for that engagement.
We reserve the right to decline refunds in cases of fraud, abuse, or violation of our Terms of Service.

6. Chargebacks

If you have any issue with a charge, please contact us first — we are happy to help and most issues are resolved quickly. Filing a chargeback without contacting us may result in suspension of your account while the dispute is reviewed.

7. Contact

For any billing, cancellation, or refund questions, contact support@nopla.app.